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Stuck on our site? Check out the FAQ's to see if we've answered your question already.

Why are the top ten so ugly?
Why don't I have an average?
My friend put his/her picture on the site. Is there any way I can find it without looking through pictures randomly?
Why aren't I ranked?
How often can I vote?
Why can't I vote?
Are YOUR pictures on the site?
How do I edit my details?
How do I delete myself?
How do I get my picture onto the site?
Why aren't I on the site?
How are the rankings calculated?
The system won't take my picture! How do I get it to work?
Can I get contact info for someone I saw on the site? Can you help me in any way to get in touch with someone?
You should add more stats etc.
How can I contact you?
I can't get into the chat room
I've not got a PIN


Why are the top ten so ugly?

That's not our fault, I suggest you get your friends to visit the site and get them to start voting for better looking people.

Why don't I have an average?
Once you are registered on the Norwich Top Ten website you will start getting votes from other users. You won't be given an average or be put in the top ten list until you have been a member for a week.

My friend put his/her picture on the site. Is there any way I can find it without looking through pictures randomly?
If you know their username then you can search for it from most pages on the site. If not then you will just have to look through everyone.

Why aren't I ranked?
See Why don't I have an average?

How often can I vote?
You have a total of 8 votes per day, 3 for men, 3 for women and 2 for clubs and pubs. When you have used them you don't get any more for 24 hours.

Why can't I vote?
Because you have used up all your avaliable votes in that section. You can vote again in 24 hours time.

Are YOUR pictures on the site?
Yeah, just click on our names to view our pictures
Kris and Dan

How do I edit my details?
By sending an email to edits@Norwichtopten.co.uk explaining what you want changing and giving us your username.

How do I delete myself?
By sending an email to edits@Norwichtopten.co.uk with the word delete in the subject line. Please don't forget that you will have to give us your username so we know who you are.

How do I get my picture onto the site?
You can upload a picture directly from your computer, or from an URL. Do not send us photos via email asking us to post it for you.

Why aren't I on the site?
It takes 24 hours for your registration to be processed, if there are any problems with your details one of our team will contact you.

How are the rankings calculated?
The rankings are calculated from people's average score. This is the number of points they have got per day they have been on the site.

The system won't take my picture! How do I get it to work?
First, make sure that your picture is under 200k. If you are submitting an URL, make sure it does not end in ".htm" or ".html". If your submission ends in one of those two, you are submitting the URL of the webpage that contains the picture, which is different than the URL of the picture itself. The URL of the picture must end in 'gif' or 'jpg'!

Can I get contact info for someone I saw on the site? Can you help me in any way to get in touch with someone?
No, under no circumstances will we ever give out somebody's email address. For most of our users, we don't even have it.

You should add more stats etc.
There's loads of stuff we want to do, but it takes time to add functionality to the site.

How can I contact you?
If your question is not answered on this page then you can get in touch with us here

I can't get into the chat room
You will need your PIN number to enter the chat room, this is so that everyone can see the profiles of the people they're talking to. If you haven't got a PIN then it's because we've not got an email address for you. Send us an email address and we'll sort you out a PIN

I've not got a PIN
If you haven't got a PIN then it's because we've not got an email address for you. Send us an email address and we'll sort you out a PIN



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